Terms of Purchase
You are personally liable for any orders that you place
at Pharmatech2000.com or by phone. We currently accept
the following methods of payment via web site or telephone:
Credit Card,. In addition, you may place an order by mail
using either a Personal Check or Money Order. Please do
not send cash. We do not accept COD orders at this time.
Please note , we are not responsible for any overdraft
fees or other bank charges you may incur as a result of
your purchase. It is your responsibility to retain all
records of your purchase in the event it may be needed
in the future.
Should any personal information necessary to fulfill your
order change after the time your order was placed (such
as billing address, shipping address, or phone number),
it is your responsibility to contact us with updated information.
If your order is returned to us due to being provided
incorrect shipping information, you may be subject to
a return shipment fee. We highly recommend double checking
all information you submit before finalizing your order.
Pharma reserves the right to store your personal information
given to us in our database for business purposes. If
you place an order at Pharmatech2000.com, we require an
email address to send order and shipping confirmations.
Your order confirmation will reflect the items ordered
and the total amount to be charged.
Pharma will not charge sales tax for any order unless
the order is placed to ship to any address outside Canada.
If your order is shipping to a Canadian address, an appropriate
5% GST will be added to your order. The sales tax will
be reflected on your emailed order confirmation. Even
if the sales tax is not included on the order confirmation,
you are still liable for this amount, if applicable.
International Orders
Currently, Pharma is setup to ship World wide. All orders
are billed in US Dollars. If you are placing an order
from Canada, you will be charged in US Dollars. If you
pay by credit card, your charge will be converted to Canadian
Dollars by your credit card company at the time that you
are charged. If you intend to send a check or money order
for your order, it must be sent in US Dollars.
If you are purchasing an item to be delivered to a Canadian
address, your order total will include GST.
For information on returning an order, please see our
Return Policy.
Return Policy
Pharma guarantees your complete satisfaction with every
purchase. We offer all customers a 30-day money back guarantee.
If you are not completely satisfied with your purchase,
you may return it for a full refund of the product cost
within 30 days of the date of delivery.
Please be aware, we can only accept returns of orders
placed directly through and fulfilled by Pharma Tech 2000
in Canada. If you purchased or ordered any of our products
through another retailer, we suggest contacting that particular
retailer for return information.
All returns require a Return Merchandise Authorization
(RMA) number. To obtain a RMA number, please contact our
customer service department by phone at (888) 374-2762
or (780) 456-0003 during business hours. Any return made
without proper authorization will not be accepted for
refund or exchange. The RMA number is only valid for 3
weeks after it is issued. Any return that is received
after the 3 week period may not be accepted or may be
subjected to a restocking fee.
We will accept a single opened container of each individual product.
We will accept additional returned containers of that same product
as long as they are unopened. Refund will be issued upon verification
that the bottles/jar is unopened and not tampered with
All returns must be sent in original packaging with the
RMA number clearly posted on the outside of the package.
All returns must be shipped at the customer's expense,
but can be shipped using the customer's choice of carrier.
Pharma is not responsible for damages resulting from return
shipment by the customer. It is the customer's responsibility
to insure all packages returned to us.
Please be advised, if you wish to return an item for a
refund that was received as a gift, the refund will be
issued to the purchaser. When you contact our customer
service department for a RMA number, please be able to
provide the order number or the purchaser's information
so we may easily locate the account in our database.
Returned items are processed in the order that they are
received. Please allow 1-4 weeks for your return to be
processed and documented in our database. Any refund or
exchange will be processed as soon as possible after recorded
receipt of the returned item.
For Canadian returns: please follow the same guidelines
listed above. If you are returning your order for a refund,
your refund will be issued back to you in US Dollars.
Pharma is not responsible for any amount lost due to fluctuations
in the United States-Canadian exchange rate.
